This FAQ covers the most commonly asked questions we get about our company.
How do I get in contact with Emery Pharma?
There are several ways to contact us, depending on your need. For general inquiries, please fill out this form, or use one of the following e-mails:
General Inquiries: firstname.lastname@example.org
Biology Inquiries: email@example.com
Chemistry Inquiries: firstname.lastname@example.org
We are also available by phone, at (510) 98-EMERY (36379) (international clients please call +1 (510) 899-8814.
How do I set up a study at Emery Pharma?
Emery Pharma’s services are modeled to ensure that the client gets the information they require quickly and reliably. We start by assigning a project coordinator whose expertise best matches the requirements of the client, and they will act as the first point of contact. The project manager will then discuss with the client about their needs and from the information provided will set up a study proposal (quotation), including timelines, costs, and experimental details and conditions. Upon receipt of the signed quotation, Emery Pharma will initiate testing, and the project coordinator will ensure all data are reported to the sponsor in an appropriate and timely manner.
How do I submit samples?
Please send all test samples to:
ATTN: Sample Submission
1000 Atlantic Ave Suite 110
Alameda, CA 94501
All samples require a sample submission (chain of custody) form with the shipment. For routine NMR samples, please use the NMR sample submission form and for all other sample submissions, please use the general sample submission form. For our local clients, if desired, feel free to drop your samples off directly at our facility between 9:00am-5:00pm.
What are the typical turn-around times?
Due to the highly variable nature of contract research projects, the turn-around times will be given in the quotation. For clients with tight deadlines, we are willing to work out a schedule which will also be included in the quote.
How is the data reported?
Results will be reported first as a draft an electronically tabulated report for client review. Once the draft has been approved by the client, any changes will be made and the final report shall be released to the client. The raw data can also be supplied if requested.